Service Clients Happy-post
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Recent activity by Service Clients Happy-post-
How do I Connect My WiX Store
Before connecting your store, make sure you have the following information: Name of your shop, The credentials for your shop (user ID and password) 1. Log in and click on "E-commerce Store". 2...
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How do I fill in my customs form?
New standards are required for the customs declaration when sending parcels outside the UK or the EU. The declarations must be more precise with an associated category for each item (HS Code corr...
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What happens if my package contains prohibited or restricted goods?
Your package may be blocked and/or destroyed immediately without notice. No compensation or refund will be granted to you. We strongly urge you not to include these products in your packages to avo...
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How do I sync my orders
1. Log in and click on "E-commerce Store". 2. Click "Synchronize". It can show "Invalid date" as the last sync date if you have never synced before 3. Choose to sync all your orders OR filter...
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How do I connect my Shopify store?
Before connecting your store, make sure you have the following information: Name of your shop, URL of your shop (in the form your-store-name.myshopify.com), Shopify API ID, (to learn how to retrie...
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Protect yourself from Phishing
What is phishing? Phishing is a fraud technique used to obtain personal information (password, credit card number, etc.). This type of scam takes place on the internet. Typically, it comes in t...
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How do you refer someone?
Happy-Post offers a great referral program, and it would be a shame not to take advantage of it. You want to refer a relative? It’s very simple. Simply go to your customer area and go to the "Refe...
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Why did I receive an adjustment charge?
For every shipment, our team checks the actual weight and dimensions of your parcel.👉 If there’s a difference between the details you entered during your order and the actual measurements, a pric...
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How to prepare the file for parcel import
We recommend that you download the template file to be followed and use this file to import your packages. Attention: it is imperative to respect the order and the wording of each column for your i...
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What is file import
With our file import tool, you can now create multiple packages with one click. All you have to do is download the excel file template to follow, fill in the different cells, and then import your f...