We recommend that you download the template file to be followed and use this file to import your packages.
Attention: it is imperative to respect the order and the wording of each column for your import to work. The columns in yellow are mandatory as well as the columns "postal code" and "HS CODE".
Remember to click on "Activate content" in the Excel file, so that you can make changes.
The information requested is divided into 4 categories: the package, the sender's address, the recipient's address and customs declarations. Below are the details of the cells and columns:
*each row indicates one package
Column label | Obligatory | Example | Explanation | |||
Package |
Expedition Country | Yes | United Kingdom | Please choose the country of departure from the drop-down list. Please respect the format. | ||
Destination Country | Yes | UNITED STATES | Please choose the destination country from the drop-down list. Please respect the format | |||
Weight (kg) | Yes | 1,2 | Please indicate the total weight in kg of the package. Please note that the weight must not exceed 20kg. | |||
Length (cm) | Yes | 15 | Attention: length + width + height must not exceed 150cm (or 90cm for home delivery with tracking), each dimension must be less than 100cm. Do not use a "." or "," . | |||
Width (cm) | Yes | 10 | ||||
Height (cm) | Yes | 15 | ||||
Reference | No | Provide an internal reference that is unique to you, to better identify the package. | ||||
content category | Yes | Sale of goods | Please select the category from the drop down. Please respect the format | |||
Shipping address (you) |
last name | Yes | Dupont | Specify the name of the sender. | ||
first name | Yes | Anthony | Indicate the first name of the sender. | |||
Company | No | Happy-post | Fill in this field only if the sender (you) is a company. | |||
address | Yes | 110 bis avenue du Général Leclerc | P.O. Boxes are not permitted. Please do not use special characters. | |||
additional address | No | Indicate the rest of the address or useful information (Floor 3, Building 2, etc.). | ||||
Postal Code | Yes | 93500 | Enter the postal code of the sender. | |||
City | Yes | Puppet | Specify the city of the sender. | |||
Yes | antoinedupont@test.fr | Provide the sender's email address so that we can contact them if they have any problems. | ||||
phone | Yes | 0102030405 | Provide the sender's phone number. This number is important, it allows us to contact the sender in case of problems. | |||
Destination address | last name | Yes | Bing | Specify the name of the recipient. | ||
first name | Yes | Chandler | Indicate the recipient's first name. | |||
Company | No | Fill in this field only if the recipient is a company. | ||||
address | Yes | 1464 Frontenac Street | P.O. Boxes are not permitted. Please do not use special characters. | |||
additional address | No | Indicate the rest of the address or useful information (Floor 3, Building 2, etc.). | ||||
Postal Code | Yes | H2K 247 | Enter the recipient's postal code. | |||
City | Yes | Montreal | Specify the recipient's city. | |||
Yes | chandlerbing@yahoo.ca | Enter the recipient's email address. If you don't know it, enter your email. This address allows us to contact him in the event of a delivery problem. | ||||
phone | Yes | 514-434-5920 | Enter the recipient's phone number. If you don't know it, provide your phone number. This number is important, it allows us to contact him in case of delivery problems. | |||
Customs |
description | Yes | Clothing | Describe the contents of your package. You are limited to 5 items (customs article 1, customs article 2 ... 5), Consider creating categories. | ||
HSCode | Yes | METROPOLITAN FRANCE | Please select the country of origin of your goods from the drop-down list here. Please respect the format. | |||
quantity | Yes | 2 | Specify the number of items of of this type. | |||
quantity | Yes | 15 | The number of units of this article in the package | |||
unit value | Yes | GBP | Value for each unit of the item | |||
currency | Yes | GBP | The currency of the value |
Each row in the file denotes one single package. For multiple items in the same package, you can add multiple "Customs Article" columns. There can be a maximum of 5 distinct article types in one package so a maximum of 5 Customs article columns.
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